In August 2019, a hotline run by the nonprofit Freedom for Immigrants was shut down shortly after it was featured in the Netflix show Orange is the New Black. The hotline was one on a list of calls detainees could make for free and without being monitored. ICE had said the hotline was shut down because the nonprofit used the line to have 3-way calls with detainees and their families, which was prohibited. On February 11, a federal judge issued a preliminary injunction and ordered the government to reinstate the hotline. It is unclear what the timeline for the restoration will be.

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