USCIS announced that applicants, petitioners, requestors, and beneficiaries may now call the USCIS Contact Center (800-375-5283) to reschedule their biometric services appointments scheduled at a USCIS ASC. Previously, applicants had to submit requests in writing to reschedule biometrics appointments.

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 https://www.dhs.gov/biometrics

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USCIS Updates Process to Reschedule Biometric Services Appointments